Friends,

Today, we renew our commitment to prompt customer service and the health and safety of our patrons and staff as we face the challenge of responding to COVID-19 together.

As the news is constantly breaking with new scary headlines, closures, and cancellations, we are trying to stay positive, informed, and understanding, but the news is changing so fast we can hardly keep up!

We are sad that a number of the events we were preparing for have been canceled and worried that no one will fill our seats in the coming days. Like all other independent businesses in these times, we’re faced with the decision of closing up shop, dramatically cutting hours, or finding alternate solutions for the sake of our employees, who rely on their jobs to pay bills.

As of now we will continue operating during our normal business hours as well as honoring all currently booked events. Our Board is continuing to monitor the ongoing situation and will make additional decisions on cancellations over the coming weeks.

We are working very hard to keep our staff and customers happy and healthy. While we have always worked to keep Katie’s Cup clean, we have stepped up our game and are cleaning and sanitizing our tables, chairs, door handles, and bathrooms more frequently. We have also instructed our staff to stay home if they are in question at all about their health or the health of someone in their home. We are paying close attention to what the health officials have to say and are following their instructions and working to implement the guidelines set forth by agencies such as the CDC and the Winnebago County Health Department. Should confirmation of COVID-19 occur in our area, Katie’s Cup has developed and is prepared to implement a multi-tier action plan in response to address this rapidly evolving situation.

If you don't feel like going out, we understand. Maybe instead call in for a takeout order, get some gift cards for a meal or event at a later date, or donate directly through our website. Anything helps and is appreciated. And please support your other local businesses too, and be helpful where you can. This is a tough time for everyone.

Thank you so much for your continued support during this unprecedented period of history. We love and are so thankful for our customers and staff - We’re all in this together.

Stay healthy, stay safe, and we’ll see you soon at the Cup!

~ Heather Ashcraft, Administrator, Katie’s Cup coffeebar